Billing
Services tailored to fit the needs and goals of your practice.
At Orion Billing, we act as your in-house billing team — without the overhead. Unlike many billing companies, we don’t outsource overseas. Every account rep is U.S.-based, experienced across multiple specialties, and dedicated to your success. That means you get clear communication, faster answers, and a team that cares about your revenue cycle as much as you do.
Our clients often tell us, “It feels like you’re right here in the office with us.” That’s exactly how we work: partnering with you on the details that matter, while protecting your bottom line with clean claims, better reimbursements, and consistent follow-up.
We don’t make promises we can’t deliver on just to win your business. If your billing processes haven’t been managed as closely as they should be, recovery can take time. But the sooner you make the switch, the sooner we can stabilize your revenue and start improving collections. Our focus is always on long-term client relationships, because stronger revenue cycle management shows up where it matters most: in your bank account. Our reputation depends on it.
Standard Billing Service
- Charge Entry & clean claim submission
- Payment posting & reconciliation
- Claim follow-up and appeals
- Claim and coding corrections
- Rejected claims repair
- Denials management
- Insurance company collections on unpaid claims
- Monthly A/R review of patient and insurance balances with targeted recovery efforts
- Customized reporting
- Patient statements and inquiries
- Collections management (forwarding patient accounts to collections and tracking payments received)
- Front desk training to improve patient collections as needed
- Direct communication & support – When your office has questions, we answer them. You can reach us by messenger, text, or phone.
Additional/Optional Services
(available as add-ons if your practice needs them)
- Aged A/R Recovery
- Insurance verifications or verification training for your staff
- Pre-authorizations (available as a paid service; we prefer to train your staff to handle these)
- Patient communication (expanded support available as add-on)
- Collections management (advanced patient collection efforts)
- Project-based billing support (custom initiatives for your practice)
Pricing
We believe in transparent, fair pricing — no hidden fees, no “hard sell.”
- Flat rate or percentage-based pricing is available, depending on the scope of work.
- A monthly minimum applies. Exact cost depends on your practice size and services required.
- We charge only for what you need, and nothing you don’t.
Every practice is different. The best way to determine cost is a quick conversation. We’ll listen to what you need, explain the options clearly, and ensure the agreement is fair and straightforward.
Who We Serve
We currently serve practices in:
- Urgent care
- Vascular and other surgery
- Integrative medicine
- Chiropractic & physical therapy
- …and select additional specialties
Please note: At this time, we do not offer services for mental health practices.
Staff Training
Whether your billing is fully in-house or performed by an outside company, our staff training helps your team understand the processes that support accurate billing and stronger collections. Your revenue depends heavily on your administrative staff’s understanding of their roles and their ability to carry out each step of their processes.
We assess your staff’s understanding, and provide targeted training to strengthen their day-to-day performance. The goal is improved patient handling, better front desk collections, improved processes, and a billing team that puts money in the bank.
Please inquire to explore what’s available.
Consulting
For practices who want a focused review and practical guidance to improve their processes.
Our billing analysis provides a structured review of your practice’s revenue cycle. We examine key areas such as insurance contracts, patient intake workflows, claim submission accuracy, and denials management.
You’ll receive a clear report of findings that identifies where current procedures are strong, where they can be improved, and where revenue is slipping through the cracks. Recommendations are tailored to help your practice stay compliant, improve efficiency, and strengthen financial performance.
We are happy to discuss availability and determine whether this service is a good fit for your practice.